Post No Show Charge

Chorum does not automatically post No Show charges.  They can be posted any time before or after the guest’s scheduled stay date(s).

 

1. Retrieve the guest’s reservation and switch to the Folio view.
   
   

2. Click Post Charge.
   

3. Select the No Show Department Code.
   If one does not exist, please confer with your management on either creating one or which account should be used instead.
   

4. Enter the No Show charge amount along with the reference and voucher, if needed.
   
   

5. Click OK at the bottom.

6. Click Post Payment.
   

7. Choose the appropriate account to pay for the No Show charge. Enter the amount along with the reference and voucher, if needed.

8. Click OK at the bottom